At Casa Bella Décor we guarantee our shoppers….
OVER-THE-TOP CUSTOMER SERVICE
At Casa Bella Décor, we’re not satisfied with “customer care as usual.” You could say we’re somewhat fanatical about offering incredible customer service. We want to be the best at serving YOU!
Our sincere belief is that our success as a business is directly tied to your happiness and satisfaction. When you call, email or work with us in any way, our goal is to make your experience one that is unmatched and unforgettable. We strive to be kind and friendly, attentive and concerned, and solution oriented in every situation. When you’ve shopped with us, we want you to feel like you’ve received 5 Star treatment all the way around.
FREE, FAST, & ACCURATE SHIPPING
We know you don’t like paying shipping costs and we don’t want to charge for it! We strive to offer FREE SHIPPING at the lowest possible order amounts. Even with increasing freight costs each year, we do all we can to get creative and keep from passing those costs onto our customers.
In addition, we know you want your order quickly. At Casa Bella Décor, nearly all of our orders go out the same or next business day. With our central location in the US, this means super fast delivery for our customers. We constantly get customer comments who are shocked with how quickly they received their orders. Lastly, we know you want your order to be accurate. To ensure accuracy on every order packed, we have a triple check system where three different Packing Specialist’s handle and check the accuracy of each order.
ENORMOUS IN-STOCK PRODUCT OFFERING
At Casa Bella Décor, we are a little obsessive about offering every available item within a brand or product line and at having those items available in our own warehouse. This means, for each of our many brands, we will typically carry all of the best sellers PLUS all of those hard to find and less popular items.
We know that those hard to find items are some times exactly what you’re looking for! In addition, we know the importance of having control over our own stock. These days, so many internet retailers only have a small selection of product in-stock. They special order most items or have them “drop-shipped” directly from the manufacturer. In general, this means much longer wait times for you, the customer. Additionally, these companies often have to say “its out of our hands” when a customer questions where there order is or why it hasn’t arrived. Here at Casa Bella Décor,, we stock the vast majority of the items that we sell. This means when you place an order, that item is sitting out in our warehouse ready to get packed and shipped to you the same or next business day! We don’t “pass the buck” to another company and trust them to get your order right.
THE LATEST TRENDS AND HOTTEST BRANDS
We know you want to shop at a place that carries products that are current, in style and perfect for you! You don’t want to have to sort through piles of outdated brands that just don’t appeal anymore. At Casa Bella Décor, we strive to do the work for you by only selling items that we’re confident have a high level of appeal and trendiness.
Multiple times a year, we go to an array of trade shows, markets, looking for the latest styles and the hottest brands. We peruse an array of design vlogs, influencers and trend setters looking for niche products, concepts and ideas in order to stay on the cutting edge for the products we offer to our customers.
The Casa Bella Décor Team
Where serving YOU is our highest priority!